The agreement between you and Aiqre covering use of the inference API.
Last updated 20 August 2026
These terms are between you (“you”, “Customer”) and Advanced AI s.r.o., a company registered in the Czech Republic with its registered office at Příčná 1892/4, Prague 1, Czech Republic (“Aiqre”, “we”, “us”).
By using the API you accept these terms. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it.
We provide access to third-party open-weight machine learning models through an OpenAI-compatible HTTP API.
We may add, change or withdraw models. Where a model you actively use is withdrawn, we will give you reasonable notice and, where possible, suggest an alternative. We may change the service itself provided we do not materially reduce what you have paid for during a paid period.
Access is granted on request. We issue API keys to a named contact. You are responsible for keeping keys confidential and for all activity carried out with them.
Tell us promptly if a key is exposed and we will revoke and reissue it. We may revoke a key at any time if we believe it has been compromised.
You may not use the service to:
Reselling as a component of your own product is fine. Reselling raw API access as a competing inference service is not.
We may suspend access immediately where we reasonably believe use is unlawful, is causing harm, or threatens the stability of the service. We will tell you why, and restore access once the cause is resolved.
The models we serve are published by third parties under their own licences — Apache 2.0, MIT, the NVIDIA Open Model Licence and others. Those licences continue to apply to your use of the model and its outputs.
It is your responsibility to comply with the licence of any model you call. Some restrict particular fields of use or impose attribution requirements. We identify the upstream source of every model in our catalogue so you can check. We do not grant you rights beyond those the model's own licence gives you.
You keep all rights in what you send us (“Input”). As between you and us, you own the model output generated from it (“Output”), to the extent such rights exist and subject to the model licence above.
We claim no ownership of either. We use Input solely to generate the corresponding Output.
Output is generated by a statistical model. It may be wrong, may be offensive, and may resemble output produced for someone else. You are responsible for reviewing it before relying on it, and for any decision you take on the basis of it.
We do not store Input or Output. Both exist in memory for the duration of a request and are discarded when it completes. We do not train on your traffic.
We record token counts, timestamps, model names, latency and status codes for billing and diagnostics. What we retain and for how long is set out in our privacy and data retention notice.
Where we process personal data on your behalf, we act as processor and you as controller. A GDPR Article 28 data processing agreement is available on request and, once signed, takes precedence over this section.
Usage is measured by our token accounting. If you believe it is wrong, tell us promptly and we will investigate and correct any error.
On metered usage we provide the service on a reasonable-efforts basis and do not commit to a specific level of availability. We publish what we actually achieve rather than promising a figure.
Committed customers receive an availability target and remedy for missing it, recorded in a separate service level agreement. Where such an agreement exists, it prevails over this section.
We may take the service down for maintenance. Where planned, we give reasonable advance notice when possible, but are not obliged to.
You acknowledge and agree that:
Each of us may receive information the other treats as confidential. Neither will disclose it to anyone else except to staff and advisers who need it and are under equivalent obligations, or where disclosure is legally required.
This does not apply to information that is public through no fault of the recipient, was already known to them, or was independently developed.
On termination we revoke your keys and delete your account data in line with the privacy notice. You remain liable for usage already incurred. Sections 6, 10, 12, 13 and 14 survive.
We warrant that we will provide the service with reasonable skill and care, and that we have the right to enter into this agreement.
Beyond that, the service is provided as it is. We do not warrant that it will be uninterrupted or error-free, that any model will produce accurate, complete or fit-for-purpose output, or that Output will be unique to you.
Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.
Neither of us is liable to the other for loss of profit, revenue, business, goodwill, or for indirect or consequential loss, however caused.
Our total liability arising out of or in connection with this agreement is capped at the amount stated in the applicable order form or, where none is stated, at the total fees you paid us in the period preceding the claim.
This limit does not apply to your obligation to pay fees, to either party's breach of confidentiality, or to liability that cannot lawfully be limited.
You will indemnify us against third-party claims arising from your use of the service in breach of these terms, from your Input, or from your use of Output — except to the extent the claim arises from our own breach or negligence.
We may update these terms. For material changes we will give you reasonable advance notice by email. If you do not accept a change, you may terminate before it takes effect. Continuing to use the service afterwards means you accept it.
This section applies only if you are a consumer rather than a business.
EU and UK law allows customers to withdraw from a software contract. For digitally delivered services this right is excluded once the service has been made available to you: the right of withdrawal ends 14 days after purchase, or when you first start using the service, whichever is sooner.
If you have a complaint about billing, privacy or service quality, contact us first at hello@aiqre.com. We will try to resolve it promptly and fairly.
The Czech Trade Inspection Authority is the designated body for alternative dispute resolution (ADR) of consumer disputes. ADR covers disputes between consumers and vendors based in any EU country, may be initiated within one year of your first claim against us, requires evidence of an unsuccessful attempt to resolve the matter directly, and is free of charge. It is not available where a court or another ADR body has already decided the dispute.
The official language of these terms, and of all communication between us, is English. If these terms are translated and any inconsistency arises, the English version prevails.
These terms are governed by and construed in accordance with the laws of the Czech Republic, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods.
We will each try in good faith to resolve any dispute by discussion first. Failing that, you agree that any legal action or proceeding between us falls under the exclusive jurisdiction of the courts of the Czech Republic.
If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, nor of your right to bring proceedings there. See section 16.
Questions about these terms: hello@aiqre.com.
Advanced AI s.r.o. · Příčná 1892/4, Prague 1, Czech Republic